queries we receive. If you can't find what you are looking for or need further assistance, please don't
hesitate to get in-touch with our support team.
We provide home buyer surveys, subsidence surveys, build-over surveys, rat detection surveys, general CCTV drain surveys and surveys to investigate recurring blockages.
A CCTV drain survey uses specialist cameras to inspect your drainage system, identifying blockages, damage, root ingress and other defects without excavation.
A survey is recommended when buying a property, investigating recurring drainage problems, planning building work or making an insurance claim.
A home buyer survey checks the condition of a property's drainage system before purchase, helping identify hidden issues that could lead to costly repairs.
These surveys identify drainage defects that may contribute to subsidence, including cracks, leaks and displaced joints.
A build-over survey provides evidence to support applications to build over or near a public sewer.
Rat detection surveys identify potential rodent entry points within your drainage system so appropriate repairs can be recommended.
Yes. Every CCTV drain survey includes a detailed written report, with CCTV images and footage provided where applicable.
Yes. Our home buyer CCTV drain surveys help identify drainage issues before you buy a property.
Most residential surveys take between one and two hours, depending on the size and complexity of the drainage system.
Costs vary depending on the survey type and property. Contact us for a free, no-obligation quotation.
Yes. If defects are identified, we can recommend and carry out the appropriate drainage repairs.
We operate across the UK, with a strong focus on the Midlands and surrounding regions.
Common signs include slow drainage, unpleasant smells, gurgling noises, overflowing gullies and water backing up inside or outside your property.
Common causes include grease, wipes, tree roots, scale build-up, foreign objects and damaged pipework.
Yes. We clear blockages affecting toilets, sinks, showers, gullies, manholes, soil stacks and external drains.
Yes. We prioritise urgent drainage issues during business hours and aim to respond as quickly as possible.
If the issue only affects your property, contact a drainage specialist. If several properties are affected, your local water company may be responsible. We can help identify the cause.
Yes. We can identify the cause of drain odours, whether it's a blockage, damaged pipework, poor ventilation or another drainage defect.
Avoid pouring fats, oils and grease down sinks, only flush toilet paper and arrange routine drainage maintenance where required.
Yes. After every repair we provide a completion report visit report including photographs of the work completed.
Yes. We provide CCTV evidence and detailed reports to support insurance claims.
Yes. We guarantee our drainage repair work for your peace of mind.
We work with homeowners, landlords, letting agents, businesses, contractors, developers, insurance companies and property managers.
Yes. Planned maintenance helps reduce the risk of blockages and keeps drainage systems operating efficiently.
Yes. We provide CCTV surveys, drainage investigations, build-over surveys, repairs and reports for construction projects.
Yes. We are SafeContractor accredited, demonstrating our commitment to recognised health and safety standards.
Yes. Velrain is part of the Ventol Group, giving us access to wider building services expertise.
Property owners are generally responsible for drains serving only their property. Shared drains and public sewers are usually maintained by the local water company.
A drain serves one property, while a sewer carries wastewater from multiple properties.
Yes. We use CCTV equipment and drain tracing technology to locate hidden drainage systems and inspection chambers.
Yes. Tree roots can enter damaged pipes, causing blockages and structural damage.
Yes. We'll explain our findings and recommend any repairs or ongoing maintenance where needed.
A look at recent work completed
by Velrain, delivering proactive
drainage and infrastructure
solutions for our clients.
We were appointed to carry out drainage repairs across a golf course, working on multiple runs to restore flow and resolve ongoing issues.
We were appointed to carry out drainage repairs across a school site, working on both storm and foul systems to resolve defects and restore proper function.
We were appointed to carry out drainage repairs at a domestic property experiencing subsidence, with works focused on restoring the integrity of the system and preventing further ground movement.
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